Privacy Policy
Mandatory information on the rights of individuals under the protection of personal data
Information about the company that processes your data:
Name: PATTERN FABRICA owned and managed by Yordanka Arnaudova
VAT: BG180751387
Registered office and address of management: Sofia, Bulgaria
Telephone: +359(0)887099967
E-mail: hi@pattenfabrica.com
Website: https://www.patternfabrica.com/
Information about the competent supervisory authority for personal data protection
Name: Personal Data Protection Commission
Registered office and address of management: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Correspondence address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Telephone: 02 915 3 518
Internet page: www.cpdp.bg
PATTERN FABRICA (hereinafter referred to as the “Administrator” or the “Company”) carries out its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data. This information is intended to inform you about all aspects of the processing of your personal data by the Company and the rights you have in relation to this processing.
Grounds for collecting, processing and storing your personal data
Art. 1. The Administrator collects and processes your personal data in connection with the use of the e-shop https://www.patternfabrica.com/ and concluding contracts with the Company on the basis of Art. 6, para. 1, Regulation (EU) 2016/679 (GDPR), and in particular on the following grounds:
Explicit consent obtained from you as a customer;
Fulfillment of the Administrator's obligations under a contract with you;
Compliance with a legal obligation applicable to the Administrator;
For the purposes of the legitimate interests of the Administrator or a third party;
Purposes and principles for collecting, processing and storing your personal data
Art. 2. (1) We collect and process the personal data that you provide to us in connection with the use of the online store and concluding a contract with the company, including for the following purposes:
creating a profile and providing full functionality when using the online store;
concluding and performing a distance contract;
individualization of a party to the contract;
accounting purposes;
statistical purposes;
protection of information security;
ensuring the performance of the contract for the provision of the relevant service.
sending a newsletter upon your expressed wish;
(2) We adhere to the following principles when processing your personal data:
lawfulness, good faith and transparency;
limitation of the purposes of processing;
relevance to the purposes of processing and minimization of the collected data;
accuracy and timeliness of data;
limitation of storage in order to achieve the purposes;
integrity and confidentiality of processing and ensuring an appropriate level of security of personal data.
(3) When processing and storing personal data, the Administrator may process and store personal data in order to protect the following legitimate interests:
fulfillment of its obligations to the National Revenue Agency, the Ministry of Interior and other state and municipal authorities.
What types of personal data does our company collect, process and store
Art. 3. (1) The Company performs the following operations with the personal data provided by you for the following purposes:
User registration in the online store and execution of a distance purchase contract – the purpose of this operation is to create a profile for using the online store to purchase goods and provide contact details for delivery of purchased goods. Registration and creating a profile for using the online store is not a mandatory step in providing the service and it is accessible to a significant extent without creating a profile.
Conclusion of the impact assessment: Based on the impact assessment, the operation "Registration of a user in the e-shop and execution of a distance sales contract" is permissible and provides sufficient guarantees for the protection of the rights and legitimate interests of data subjects in accordance with the requirements of the GDPR.
Conclusion and execution of a commercial transaction with a customer or partner - the purpose of this operation is the conclusion and execution of a contract with a commercial partner or customer and its administration. Given the limited scope of the personal data collected and the fact that some of them are collected from publicly available sources, conducting an impact assessment is not necessary to conduct an impact assessment of the operation.
Sending an information bulletin (newsletter) - the purpose of this operation is to administer the process of sending newsletters to customers who have stated that they wish to receive them. Given the limited scope of the personal data collected, conducting an impact assessment is not necessary to conduct an impact assessment of the operation.
Exercise of the right of withdrawal or making a complaint – the purpose of this operation is to administer the process of exercising the right of withdrawal or making a complaint by the customer. Given the limited scope of the personal data collected, conducting an impact assessment is not necessary to conduct an impact assessment of the operation.
(2) The Administrator processes the following categories of personal data and information for the following purposes and on the following grounds:
Your individualizing data (e-mail, name, etc.)
Purpose for which the data is collected: 1) Establishing contact with the user and sending information to him, 2) for the purposes of registering a user in the online store, as well as 3) for sending a newsletter.
Grounds for processing your personal data - By accepting the general terms and conditions and registering in the online store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – Art. 6, para. 1, b. (b) GDPR. Your data for sending a newsletter is processed with your explicit consent - Art. 6, para. 1, b. (a) GDPR.
Data for making a delivery (names, telephone, address, etc.)
Purpose for which the data is collected: Fulfillment of the administrator's obligations under a contract for the purchase and sale and delivery of the purchased goods.
Ground for processing your personal data - By accepting the general terms and conditions and registering in the online store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data - Art. 6, para. 1, b. (b) GDPR.
Additional data provided by you - If you wish to supplement your profile, you can fill in your name, surname, telephone number.
Purpose for which the data is collected: Supplementing information about the user in his user account.
Grounds for data processing: You have provided explicit consent to the processing of your personal data for one or more specific purposes - 6, para. 1, b. (a) of the GDPR at the time of registration in the online store. Providing these data is not mandatory for registration in the online store.
(3) The Administrator does not collect and does not process personal data that relate to the following:
reveal racial or ethnic origin;
reveal political, religious or philosophical beliefs, or trade union membership;
genetic and biometric data, data about health or data about sex life or sexual orientation.
(4) The personal data are collected by the Administrator from the persons to whom they relate.
(5) The Company does not carry out automated decision-making with data.
Art. 4. (1) The Company performs the following operations with the personal data provided by you, as legal representatives or proxies of legal entities-business partners, for the following purposes:
Conclusion and execution of a commercial transaction: For the conclusion and execution of a commercial transaction with a commercial company, we process only the full names of the legal representative or the person authorized by the company. Conclusion of the impact assessment: Given the small volume of individuals whose data is processed and given the limited volume of personal data collected, conducting an impact assessment is not necessary for this operation.
(2) The personal data are collected by the Administrator from the persons to whom they relate and from the Commercial Register at the Registry Agency.
(3) The Company does not perform automated decision-making with data.
Art. 5. The Administrator may use the so-called "cookies" for the purposes of providing full functionality of the website, improving the user experience, statistical purposes, easier access, etc., to which you agree by using our website. You can control and/or delete "cookies" at any time through the settings of the browser you use. "Cookies" do not constitute personal data and are not used to identify visitors and users of the online store.
Storage period of your personal data
Art. 6. (1) The Administrator stores your personal data for a period not longer than the existence of your account in the online store. After deleting your account, the Administrator takes the necessary care to delete and destroy all your data without undue delay or to anonymize it (i.e. to bring it into a form that does not reveal your identity).
(2) The Administrator processes your personal data that you have provided when placing an order without registering in the online store, until the order is completed, unless you have given your explicit consent when placing the order to have your data processed for the purposes of improving the service, providing recommended content for you, individual conditions, promotions, as well as for statistical purposes.
(3) The Administrator stores your personal data provided in connection with online orders for a period of 5 years for the purposes of protecting the legal interests of the Administrator in legal or administrative disputes with users of the online store.
(4) The Administrator notifies you in the event that the data storage period needs to be extended in order to fulfill a regulatory obligation or in order to pursue the legitimate interests of the Administrator or otherwise.
(5) The Administrator stores the personal data that it is necessary to keep under applicable law for the relevant stipulated period, which may exceed the term of existence of your profile in the online store or until the order is completed.
Art. 7. The Administrator stores the personal data of the legal representatives of its business partners for the term of the contract, to comply with the legitimate interests and legal obligations of the Administrator, and this term may exceed the term of the concluded contract.
Transfer of your personal data for processing
Art. 8. (1) The Administrator may, at its own discretion, transfer part or all of your personal data to personal data processors for the fulfillment of the processing purposes to which you have agreed, in compliance with the requirements of Regulation (EU) 2016/679 (GDPR).
(2) The Administrator shall notify you in case of intention to transfer part or all of your personal data to third countries or international organizations.
Your rights in the collection, processing and storage of your personal data
Withdrawal of consent to the processing of your personal data
Art. 9. (1) If you do not wish the personal data you have provided to be processed for marketing purposes and receiving a newsletter, you may withdraw your consent to processing at any time by filling out the consent withdrawal form in Appendix No. 1 or by sending us a free text request by email.
(2) After we receive your request, we will send you a letter to the email address you provided for receiving newsletters and advertising messages with detailed instructions for verifying you as a recipient of newsletters and the subject of the personal data for which withdrawal of consent is requested.
(3) Withdrawal of consent does not affect the lawfulness of the processing of personal data that the Administrator has carried out up to that point.
Right of access
Art. 10. (1) You have the right to request and receive from the Administrator confirmation of whether personal data relating to you are being processed by sending a request in free text by email.
(2) You have the right to access the data relating to you, as well as the information relating to the collection, processing and storage of your personal data.
(3) After we receive your request, we will send you a letter to the email address you used to register or place orders in the online store with detailed instructions for your verification as the subject of the personal data to which access is requested.
(4) After verification, pursuant to para. 3, the Administrator shall provide you upon request with a copy of the processed personal data relating to you, in electronic or other appropriate form.
(5) Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in the event of repeated or excessive requests.
Right to correction or completion
Art. 11. (1) You may at any time correct or complete inaccurate or incomplete personal data relating to you via the “Edit profile” option.
(2) You may correct or complete inaccurate or incomplete personal data relating to you directly through your profile on the website or by sending a request to the Administrator by email using the form in Appendix No. 4 or by a free text request.
Right to erasure (“to be forgotten”)
Art. 12. (1) You have the right to request from the Administrator the erasure of some or all personal data relating to you, and the Administrator has the obligation to erase them without undue delay where one of the following grounds applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
You withdraw your consent on which the processing of the data is based and there is no other legal basis for the processing;
You object to the processing of personal data relating to you, including for direct marketing purposes, and there are no overriding legal grounds for the processing;
the personal data have been processed unlawfully;
the personal data must be erased for compliance with a legal obligation under EU or Member State law to which the Controller is subject;
the personal data were collected in connection with the provision of information society services.
(2) The Controller is not obliged to erase personal data if it stores and processes them:
for the exercise of the right to freedom of expression and the right to information;
for compliance with a legal obligation which requires processing under EU or Member State law to which the Controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in it;
for reasons of public interest in the field of public health;
for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes;
for the establishment, exercise or defence of legal claims.
(3) To exercise your right to be forgotten, you must send an email request to delete your personal data that the Administrator processes by filling out the form in Appendix No. 2 or by sending a free text request, after which the Administrator will send a letter to the email address you used to register or place orders in the online store with detailed instructions for your verification as a user of the store and the subject of the personal data for which a request for deletion has been made.
(4) After we verify the identity of the person who made the request and the person to whom the data relates in accordance with the instructions sent to you, we will delete all data that we process for you in accordance with para. 3.
(5) If there is an order placed by you that is in the process of being processed, the earliest moment at which you can request to be “forgotten” is upon successful completion of the order.
Right to restriction
Art. 13. You have the right to request the Administrator to restrict the processing of data relating to you by sending us a free text request by email when:
you contest the accuracy of the personal data, for a period that allows the Administrator to verify the accuracy of the personal data;
the processing is unlawful, but you do not want the personal data to be deleted, but only their use to be restricted;
the Administrator no longer needs the personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of your legal claims;
you have objected to the processing pending verification of whether the Administrator's legitimate grounds override your interests.
(2) After we receive your request, we will send you a letter to the email address you used to register or place orders in the online store with detailed instructions for verifying your identity as a user of the store and the subject of the personal data for which a request for restriction of processing has been made.
(3) After verification in accordance with paragraph 2, the Company will cease processing your data, but will not remove the publications you have made in the online store, if any.
Right to portability
Art. 14. (1) If you have consented to the processing of your personal data or the processing is necessary for the performance of the contract with the Administrator, or if your data is processed in an automated manner, you may:
request the Administrator to provide you with your personal data in a readable format and transfer them to another Administrator;
request the Administrator to directly transfer your personal data to an administrator specified by you, where this is technically feasible.
(2) You can exercise the right to data portability by sending us by email the completed form according to Appendix No. 3 or a request in free text, after which the Administrator will send to the email address you used for registration or placing orders in the online store, a letter with detailed instructions for your verification as a user of the store and the subject of the personal data for which a request for data portability has been made.
(3) After completing the verification according to para. 2, the Company will send to the email address you specified the data it processes for you, in XML format.
Right to receive information
Art. 15. You may request the Administrator to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested have been disclosed. The Administrator may refuse to provide this information if this would be impossible or would require disproportionate effort.
Right to object
Art. 16. You may object at any time to the processing of personal data concerning you by the Administrator, including if they are processed for the purposes of profiling or direct marketing.
Your rights in the event of a breach of the security of your personal data
Art. 17. (1) If the Administrator becomes aware of a breach of the security of your personal data which is likely to result in a high risk to your rights and freedoms, he shall notify you without undue delay of the breach and of the measures that have been taken or are to be taken.
(2) The Administrator is not obliged to notify you if:
he has taken appropriate technical and organisational measures to protect the data affected by the security breach;
he has subsequently taken measures that ensure that the breach will not result in a high risk to your rights;
notification would require disproportionate effort.
Persons to whom your personal data are provided
Art. 18. (1) For the purposes of processing your personal data and providing the service in its full functionality and in view of your interests, the Administrator may provide the data to the following persons who are data processors:
Personal data processor / Purpose of personal data processing
payment processing payment service provider (bank, PayPal, Stripe)
courier companies for delivery of the ordered products
accountant preparing the financial statements of the Administrator/Company
state institutions required by the due legal procedure for carrying out audits and others.
(2) Personal data processors comply with all requirements for legality and security in the processing and storage of your personal data.
Art. 19. The Administrator does not transfer your data to third countries.
Art. 20. If you believe that your rights in relation to the protection of personal data have been violated, you have the right to refer the matter to the competent court, as well as to the Personal Data Protection Commission at Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., tel. 02/91-53-518, e-mail: kzld@cpdp.bg, website: www.cpdp.bg
Art. 21. If you wish to exercise any of your rights or have any questions regarding the processing of your personal data, please contact us at the contacts specified in this Privacy Policy.
Art. 22. If the consent concerns a transfer, the Administrator describes the possible risks of the transfer of data to third countries in the absence of an adequate protection solution and appropriate means of protection.